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What Our Customers Say

Weโ€™re proud of our products and the results we deliver, but the best proof comes from those whoโ€™ve experienced it firsthand. Hear directly from our happy customers.

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Excellent! Went above and beyond to help complete our sauna project. The after sales support in particular was outstanding. Can highly recommend SDS Australia. Will be using them on our future projects which we have coming up.
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SDS saunas were very professional from our initial contact with James . Delivery was quick and our installation guys from Kitset , Simon and Lloyd did a great job putting it together. Very happy with the whole process.

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I have a mobile sauna set up in the SW of WA and just upgraded to a 3m Halo Comfort barrel sauna from SDS. They also supplied a Harvia Legend 150 wood burning heater with aspen safety rails. Everybody LOVES it! Itโ€™s stunning and provides amazing Loyly. Iโ€™ve bought several saunas from SDS and they are hands down the best quality and value inย Australia. Their staff are always there to help and offer fantastic after sales service. I canโ€™t recommend them enough.

– Vitality Steam Sauna

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Would definitely recommend without hesitation

Excellent service from the SDS team throughout. They have thorough information and consulted through the sale purchase. They were flexible with us on delivery times and provided two amazing vulcana saunas, set up for commercial use. The whole process was amazing and we would definitely recommend without hesitation.

Will Howard
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Extremely impressed with both the quality of the product and the level of service provided

I recently purchased a sauna from SDS Sauna and have been extremely impressed with both the quality of the product and the level of service provided. The sauna is exceptionally well-built, user-friendly, and delivers exactly as promised. I would also like to acknowledge Tony for his outstanding customer support throughout the process. His professionalism, clear communication, and commitment to ensuring a smooth experience were greatly appreciated. I highly recommend SDS Sauna for anyone seeking a premium product backed by excellent service.

Jason Forsman
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Unbelievable customer service. Desperately needed to fix a sauna fault before our opening day on Sunday. I called many companies trying to seek assistance and Rico from SDS Australia went above and beyond to assist with what most others were quick to put in their too hard on a Friday basket! Absolute champion, thank you mate.

Brad Leggett
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QUALITY WOOD AND QUALITY PEOPLE!!!!

I had an awesome experience with SDS. From start to finish, the customer service was top-tier โ€” James was incredibly responsive, genuine, and helpful. I also want to give a special mention to Tony, the head of DIY, who went above and beyond to give clear, practical advice that made a huge difference to my project.

What stood out most was that it felt like a real partnership โ€” not the usual experience where youโ€™re left guessing or being upsold. These guys genuinely wanted to help me get it right, and the quality of materials matched the service. Highly recommend SDS for any DIYer who wants solid support and trusted products.

Also worth noting I did my due diligence on a number of providers in sydney and even went and checked out different custom builds located in the CBD at gyms so I could compare quality. There was a monumental difference in quality,

Thomas Hays
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We recently purchased a barrel sauna from SDS Australia and we couldnโ€™t be happier. The design and quality of the sauna is fantastic but what was even more amazing was the incredible help and support that we got from the SDS team. In particular we want to extend a huge thanks to Mason who went out of his way to help us with the build even answering his phone after hours and on the weekends which got us through some of the critical stages of the build and troubleshooting. From start to finish Mason and the team were friendly, supportive and went the extra mile to ensure that we were happy. I could not recommend this company highly enough. Sam and Mark Goodridge.

samantha grant-vest
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Tony and Team were really helpful with assisting me find the right sauna for our Airbnb property. They helped find additional online materials for tips and tricks with the construction. All over a great result. I would highly recommend Tony and his crew at SDS

Mark Thirlwall
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Our club has been doing some major renovations in our gym which included a full make over to our steam room and installation of 4 ice baths. We were looking to install a sauna for our members, and after a lot of research we found that SDS Saunas had the best options to suit our needs.
The installation of the sauna was completed in a timely manner and the workmanship was to the highest standard.
We had a few little teething issues when we first opened up the sauna to our members, due to the high level of use it was getting as it was very popular, but the customer service was 5 stars from Tony who sorted these issues out for us.
Thank you Tony and the SDS Sauna team for all your help.
If you are looking to purchase a Sauna I would highly recommend SDS Saunas, as their Saunas are exceptional and their customer service is 2nd to none.
Bryce Hession
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