At SDS Australia, we pride ourselves on efficient and reliable shipping services across Australia.
Shipping Costs
Shipping costs are calculated based on the type of items purchased and the delivery location. Due to the varying size, weight, and nature of our products, shipping charges are not automatically applied at checkout.
To obtain an accurate shipping cost:
- Add your items to the cart, proceed to checkout, and place your order.
- After placing your order, our team will review it and provide a quote that includes the calculated shipping cost.
Once you receive the shipping quote, you’ll have the option to confirm and proceed with your order or work with our team and discuss adjustments if necessary.
Our team is here to assist you with any questions about the shipping process.
Shipping Times
- Fast Dispatch: Orders are shipped the same day if the invoice is paid in full before 1 pm or the next day for payments after 1 pm, provided items are in stock.
- Delivery Timeframe Estimates:
- Courier: Up to 3 days.
- Australia Post: 3–5 days.
- Deliveries to Western Australia: 5–10 days.
Shipping Methods
- Australia Post:
- For items under 20kg and less than 1 meter in length.
- Courier:
- Used for all sauna kits, timber shipments and larger/heavier items.
Pickup Option
Prefer to collect your order? Pickup is available at our factories in:
- South Nowra, NSW
- Epping, Victoria
Special Considerations
- Multiple Items in an Order:
If some items are out of stock, you only pay for shipping once. We’ll send the rest as they become available at no extra cost. - Delivery Accessibility:
- If there’s no clear access to your location, your item will be taken to the nearest depot.
- You will be notified by the courier when they’re on their way. If no one is home, the item will be redirected to the depot.
Tracking and Notifications
Every order comes with a tracking number, so you can monitor your shipment’s progress from dispatch to delivery.
Have questions or need assistance with your shipping? Contact us!